Your S/4HANA custom code is frozen behaviour
Why S/4HANA custom code is a behaviour problem, not a technical one.
Read article →Change that sticks.
Adoption that shows.
Change Management & AI Adoption Consultant · Stockholm, Sweden · Europe & APAC
I lead the people side of ERP, M&A and AI programmes, so new systems get used, integrations land fast and the numbers prove it.
Get in touchSee selected work →
98%
SAP user adoption in six months on a global SAP rollout
76%
active Microsoft 365 Copilot adoption across 2,500 people
50%
shorter timelines across eight M&A integrations
130+
countries in a global ERP change programme
What I do
ERP & SAP S/4HANA
Full-lifecycle change for SAP and Oracle programmes, from impact assessment and change networks to training, hypercare and BAU. Now including AI-enabled ERP.
M&A integration
Onboarding, cultural alignment and integration playbooks that get acquired teams productive in half the time.
AI adoption
Copilot and generative AI rollouts measured by sustained use, not training completions. AI literacy, acceptable-use policy and EU AI Act readiness.
Experience & impact
Global reach
Two decades leading change across Europe, Asia-Pacific (including Hong Kong) and North America.
Two decades leading change across Europe, Asia-Pacific (including Hong Kong) and North America.
Across industries
Banking, financial services, tertiary education, energy, utilities, public service, FMCG and retail.
Banking, financial services, tertiary education, energy, utilities, public service, FMCG and retail.
98% adoption
On a global SAP rollout across four countries and 4,000 users.
On a global SAP rollout across four countries and 4,000 users.
76% adoption
On a Copilot rollout to 2,500 people, in four months.
On a Copilot rollout to 2,500 people, in four months.
Eight M&A integrations
Integration timelines cut by 50%.
Integration timelines cut by 50%.
130-country programme
A global ERP change network, recognised with a Microsoft Global Best Practice Award.
A global ERP change network, recognised with a Microsoft Global Best Practice Award.
Research & publishing
Decades of research and writing on change, including the book Change Maker.
Decades of research and writing on change, including the book Change Maker.
Speaking & advising
Keynotes on the platform, and advice to senior leaders and their teams on making change stick.
Keynotes on the platform, and advice to senior leaders and their teams on making change stick.
Awards & recognition
Microsoft Global Best Practice AwardDigital transformation, for a global ERP change network I built across 130+ countries.
Luxembourg HR AwardsBest Practice in Onboarding, for the M&A onboarding programme I led.
Australian Business AwardsCommunity Contribution Award, for financial literacy programmes reaching 100,000 school children.
Global Best Practice recognitionOffice 365 implementation for 8,000 university staff.
BOSS MagazineEmerging Leader Award.
Australian Small Business Champion AwardsOnline Business Award.
JudgingJudge, 2026 DevOps & Digital Transformation Awards (London, October 2026), judging categories including Transformation Team of the Year and Most Innovative Transformation. Organised by Test Associates.
RMIT Business Plan CompetitionWinner.
Thought leadership
Articles
Recent writing on change management, AI adoption and ERP transformation.
The #1 reason most AI & Digital Transformations in Europe are failing in 2026… (It’s not the technology)
AI and digital programmes in Europe fail on adoption, not technology, and what interim change leads must bring.
Read article →SAP Interim Recruiters: What Top Organisations Are Actually Looking for in 2026 for Contract Change Leads
What hiring managers want from interim S/4HANA change leads: fast adoption, zero ramp-up, capability transfer.
Read article →Why Most SAP S/4HANA Transformations Still Fail in 2026 – And What Top Change Leaders Do Differently
People, not technology, are the biggest risk in S/4HANA programmes, and what elite change leads do about it.
Read article →How to Recruit SAP S/4HANA Change Leaders in a Talent-Starved 2026 Market – A Recruiter’s Playbook
A recruiter's playbook for finding and closing scarce SAP S/4HANA change leaders before the 2027 deadline.
Read article →Why Most ERP Transformations Fail (and How to Fix Them)
Why ERP transformations miss deadlines and budgets, and three proven strategies to get them right.
Read article →Keynotes & Speaking
Conference & Event Speaker
Keynotes, panels and workshops on making ERP, M&A and AI change stick, and proving it with adoption numbers. Available for conferences, leadership offsites and industry events.
Enquire
Change Maker
Leadership Hacking from Henchman to Hero. First published 2015, second edition 2024. A field guide to the methods behind the numbers above.
About
For more than 20 years I have led change and transformation across Europe, Asia-Pacific (including Hong Kong) and North America, in banking, financial services, tertiary education, energy, utilities, public service, FMCG and retail. I research and publish on change, speak on the platform, and advise senior leaders and their teams. I am a change management and AI adoption consultant, Prosci and PCI certified, a Change Management Institute member, and hold an Executive MBA from RMIT University.
My work is judged by one thing: whether people keep using what was built.
- Prosci (ADKAR) certified
- PCI certified
- Change Management Institute member
- Executive MBA, RMIT University
- Microsoft Global Best Practice Award
- Luxembourg HR Awards, Best Practice in Onboarding
Frequently asked questions
What does Sasha Jovanovic do?
Sasha Jovanovic is a change management and AI adoption consultant. Sasha leads the people side of ERP, M&A and AI programmes, so new systems get used, integrations land fast and the numbers prove it.
Where does Sasha Jovanovic work?
Sasha has led change and transformation for more than 20 years across Europe, Asia-Pacific (including Hong Kong) and North America, in banking, financial services, tertiary education, energy, utilities, public service, FMCG and retail.
What certifications does Sasha Jovanovic hold?
Sasha is Prosci (ADKAR) and PCI certified, a Change Management Institute member, and holds an Executive MBA from RMIT University.
What results has Sasha delivered?
98% SAP user adoption in six months on a global SAP rollout; 76% active Microsoft 365 Copilot adoption across 2,500 people; 50% shorter timelines across eight M&A integrations; a global ERP change network across 130+ countries.
Has Sasha Jovanovic written a book?
Yes: Change Maker: Leadership Hacking from Henchman to Hero, first published 2015, second edition 2024.
How can I contact Sasha Jovanovic?
Email [email protected], call +46 21 421 23 45 (Sweden) or +61 8 6555 7002 (Australia), or connect on LinkedIn.
Contact me
Tell me what you are changing and when it has to stick.
Sweden +46 21 421 23 45 · Australia +61 8 6555 7002